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HELP CENTER

Support & FAQs

How Can We Help?

Find answers, guides, and support resources – or reach out to our team directly.

Getting Started

How do I create an account?

Click 'Sign Up' on the top right, fill in your details, and verify your email address.

What services does Axenet offer?

We offer AI development, mobile & web apps, game development, VR/AR, blockchain solutions, and more.

How can I request a quote?

Use the contact form on our website or email us at contact@axenetit.com with your project details.

Technical Support

My app is crashing. What should I do?

Check if you have the latest version installed. If the problem persists, contact our support team with device details and screenshots.

How do I reset my password?

Click 'Forgot Password' on the login screen and follow the instructions sent to your registered email.

I'm experiencing slow performance.

Clear your browser cache or app data. Ensure your internet connection is stable. For persistent issues, reach out to us.

Billing & Accounts

What payment methods do you accept?

We accept bank transfers, credit/debit cards (Visa, Mastercard), and UPI payments.

Can I upgrade or downgrade my plan?

Yes. Contact our sales team and we'll adjust your subscription accordingly.

How do I cancel my subscription?

Send a cancellation request to contact@axenetit.com at least 7 days before your next billing cycle.